To place an order on PKMPK, simply browse our website [www.pkmpk-shop.com], select the desired products, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details. Once your order is confirmed, you will receive a confirmation email.

We accept various payment methods, including credit/debit cards and other secure online payment options. You can view the available payment options during the checkout process.

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the delivery status of your package.

We offer a 7-day return policy. If you are not satisfied with your purchase, you can request a return within 7 days of receiving the product. Please refer to our Refund Policy for more details.

We offer free standard shipping, which takes approximately 8-12 days. 

Once an order is placed, we start processing it immediately to ensure timely delivery. Therefore, we are unable to change the shipping address once the order is confirmed. Please double-check your address during checkout.

Yes, we offer international shipping to [list of countries]. International shipping fees and delivery times may vary.

If you have any questions or concerns, you can contact our customer support team at info@pkmpk-shop.com. We aim to respond to inquiries within 2 business days.

Yes, we are committed to offering cruelty-free products. We do not test our products on animals.

During the checkout process, you will find a field to enter your discount code. Enter the code, and the discount will be applied to your total.