Last Updated: 11/17/2023

Thank you for choosing [Your Company/Website Name] (“we,” “us,” or “our”). This Refund Policy outlines the terms and conditions for requesting refunds and returns for products purchased on our website [www.pkmpk-shop.com] (the “Site”).

By making a purchase on our Site, you agree to the terms outlined in this Refund Policy. If you do not agree with these terms, please do not make a purchase.

1. Eligibility for Refunds:

• You may be eligible for a refund if you meet the following criteria:
  • The request is made within 7 days of receiving the product.
  • The product is in its original condition, with all tags and packaging intact.

2. Refund Process:

• To request a refund, please contact us at info@pkmpk-shop.com within the specified time frame.

• Refunds will be processed within a reasonable time after receiving and inspecting the returned product.

3. Return Shipping Fee:

• A return shipping fee of $15 USD will be deducted from your refund amount.

4. Non-Refundable Items:

• Certain items are non-refundable, including shipping fees (except in cases where we shipped the wrong product), gift cards, and promotional items.

5. Exchanges:

• We do not currently offer exchanges. If you wish to exchange a product, please follow the refund process and place a new order for the desired item.

6. Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us immediately at info@pkmpk-shop.com, and we will arrange for a replacement or refund.

7. Changes to This Refund Policy:

• We reserve the right to update this Refund Policy at any time. We will notify you of any changes by posting the updated policy on this page.

8. Contact Us:

• If you have any questions or concerns about our Refund Policy, please contact us at info@pkmpk-shop.com.

Thank you for choosing Pkmek. We appreciate your trust in our products and services.